Are the patches available with Velcro backing?
Yes! But you will need to increase your pledge amount by $1 USD per patch to cover the Velcro. You can do this by going to "Manage My Pledge", and increasing the pledge total. (Please message me via the campaign to let me know if your pledge includes Velcro upgrades.) Also, note that there are at least 2 planned stretch goal patches, so if you want Velcro on those you may need to increase your pledge to cover Velcro on those if/when they are unlocked. And as a last resort, I can always upgrade you after the campaign ends if you forget. Last updated: Tue, Jul 5 2016 4:24 pm EDT
Can I add on patch sets from the previous campaigns?
Yes! If you'd like to get a limited edition or sketch card campaign reward, but also pick up some patch sets from previous campaigns, you can do so as follows: - Go to the top of the campaign page and click the "Manage Your Pledge" button. - increase your pledge amount to cover the cost of the additional patch sets - message me via this campaign to let me know what patch sets the extra pledge amount is for Patch sets are priced as follows: Bigfoot/Yeti/Sasquatch 3-pack: $18 Grassman/Skunk Ape/Yowie 3-pack: $18 Cryptid Command 4-pack: $26 Ghost Guard 4-pack: $28 Last updated: Tue, Jul 5 2016 7:39 pm EDT
If I order multiple patch 3-packs, do they all receive the stretch goal items?
Yes! If you choose to order more than one 3-pack of the patches, each set will receive any stretch goals the campaign unlocks. As with any other add-on, just modify your pledge to cover the total for all the patch sets, and then message me via the campaign so I know exactly what you want and can note it on your pledge. Last updated: Thu, Jul 7 2016 3:55 pm EDT
Which patch pack rewards qualify for the stretch goal items?
All of them. All rewards that include the main NAZCA 3-pack qualify for the stretch goal items. This includes all patch packs, all original art rewards. Basically any reward besides the solo patches. Last updated: Sat, Jul 16 2016 8:35 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my pledge will be shipped, charged or locked down?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.